Medium impact
Starbucks Taps AI to Cut Reliance on Microsoft, IBM Software
What happened
Starbucks is using AI to reduce its reliance on software from Microsoft and IBM. The company is developing its own AI-powered tools to manage its operations, such as inventory management and customer service. This move is significant as it shows a major company is investing in AI to gain more control over its technology.
Why it matters
This development highlights the growing trend of companies adopting AI to reduce their dependence on third-party software vendors, potentially leading to increased innovation and competition in the AI industry.
Is this a big deal?
Get stories like this every morning
The day's AI news in plain English, in your inbox at 8:30 IST. Free.
More from Microsoft
Microsoft Workers Call for Accountable AIMicrosoft · 13 Nov 2026The end of Microsoft Research's AI Frontiers groupMicrosoft · 7 Nov 2026Microsoft is winding down Oracle deal to rent AI cloud capacityMicrosoft · 6 Nov 2026Microsoft and Epic Games Suddenly Agree That AI Is TheftMicrosoft · 28 Oct 2026New AI Is More Than Twice as Good at Diagnosing Diseases as DoctorsMicrosoft · 23 Oct 2026This page was collected from seattletimes.com and summarised automatically by AIPulsee's pipeline. See how it runs.