Medium impact

Microsoft 365 Copilot adoption is under 4.5%, only 1% use it weekly

Microsoft•USA•

What happened

Microsoft 365 Copilot, a powerful AI tool, has seen limited adoption over its three-year existence, with only 4.5% of users having tried it and just 1% using it regularly. This slow uptake is concerning, especially considering Microsoft increased prices for its services. The low adoption rate raises questions about the effectiveness of Microsoft's AI strategy and the value proposition of its tools.

Why it matters

The slow adoption of Microsoft 365 Copilot may indicate a broader issue with AI tools being overhyped or not meeting user expectations, which could impact the overall growth of the AI industry.

Is this a big deal?

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