High impact

How law firm Gilbert + Tobin governs and scales AI with OpenAI

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What happened

Gilbert + Tobin, a leading Australian law firm, has partnered with OpenAI to embed generative AI tools across its practice while establishing a formal governance framework that covers data security, model selection, and ethical use. The firm uses OpenAI’s enterprise APIs to automate routine tasks such as contract drafting, legal research, and client communications, scaling AI adoption without compromising confidentiality or compliance. This approach demonstrates how professional services can systematically integrate AI while maintaining rigorous oversight.

Why it matters

The move signals that high‑risk sectors like legal services are demanding robust, enterprise‑grade AI governance, pushing providers such as OpenAI to offer stronger compliance, audit, and control features. As more firms adopt similar models, industry standards for AI risk management are likely to solidify, accelerating broader corporate uptake of generative AI.

Is this a big deal?

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