Medium impact

AI search is recommending fake retail websites

Industry news•

What happened

A study by IP protection firm Podqi found that AI search engines frequently recommend risky retail websites to shoppers. Across 6,795 answers regarding 151 brands, roughly one in ten responses included a site that impersonated a brand, offered counterfeits, or was dead. These risky sites were recommended 6.3 times more often than they were warned against. The riskiest question involved asking for regional websites, where lists presented every site as a valid place to buy. While risk levels dropped between two testing waves, specific warnings were rare, with large brands almost never receiving them.

Why it matters

Shoppers can no longer rely on AI to filter out fake stores, meaning they must verify links before purchasing to avoid scams. This shift increases the stakes for consumers, as a single wrong recommendation can lead to lost money or safety concerns.

Reality check

An automated, sceptical read of the source

Notable. The finding highlights a significant and specific security gap in a rapidly growing consumer tool, though the issue is currently being addressed by various stakeholders.

Who it affectsEveryday usersBusinesses
What to watchBrands and AI engines are expected to implement better ownership data and specific site warnings to reduce the frequency of risky recommendations.
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